Review response templates

Reply to good and bad reviews.

chatgptclaude
Act as a customer experience lead. Write reply templates for product reviews: 2 for positive reviews (grateful, on-brand) and 3 for negative reviews (empathize, take ownership, offer a fix). Keep them personal-feeling, avoid sounding scripted, and protect the brand's reputation. Reference [product] where useful.

How to use this prompt

  1. Tap Copy prompt above.
  2. Replace the [bracketed] parts with your own details.
  3. Paste it into chatgpt, claude.