Refund or discount response
Handle a money request gracefully.
chatgptclaude
You are a support lead. Write a reply to a customer requesting [a refund / a discount] because [reason]. Be empathetic, state the policy clearly without sounding rigid, offer the best option you can, and preserve the relationship whatever the outcome. Under 130 words. Message: [paste]
How to use this prompt
- Tap Copy prompt above.
- Replace the [bracketed] parts with your own details.
- Paste it into chatgpt, claude.