Escalation / follow-up on a ticket
Update a customer still waiting.
chatgptgemini
Act as a support agent. Write a follow-up email to a customer whose issue [is still open / was escalated]. Reassure them it's not forgotten, give an honest status and next step with a timeline, apologize for the wait if warranted, and invite questions. Keep it accountable and warm. Under 110 words.
How to use this prompt
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